FREE DELIVERY above ₹499

Refund Policy

At Craftiera, every product is specially customized for each customer.

Returns

Since all products are personalized, we do not accept returns or exchanges after an order has been placed.

Refunds

Refunds or replacements are only provided if:

You receive a damaged product.
You receive an incorrect product.

Please contact us within 48 hours of delivery with clear photos of the product and packaging.

Once verified, we will arrange a replacement or process your refund.

Cancellation

Orders cannot be cancelled once production has started.

Contact

For refund-related queries:

Email: craftiera.in@gmail.com

Frequently Asked Questions

📦 Delivery Time

Our standard delivery time is 8–12 business days. Every order is handcrafted and customized specially for you.

🔄 Return & Refund Policy

As all our products are customized, we do not accept returns after an order is placed. If you receive a damaged product, we'll gladly provide a replacement or refund after verification.

📸 How do I share my pictures?

You can upload your photos while placing your order or send them to us via WhatsApp or Email along with your Order ID.